Section 16
A Continuous Workforce Feedback Loop
The patent covers ratings, stored feedback and data used for reporting and analysis.
Step 1
Shift completed
Step 2
Worker rated
Step 3
Feedback recorded
Step 4
Roster / return / block
Step 5
Performance data stored
Step 6
Future matching personalised
Step 7
Stronger business-worker fit
Patent Position
- · Confirming completion of the engagement.
- · Ranking worker performance and collating rankings.
- · Reflecting rankings in the worker profile.
- · Storing ratings and feedback.
- · Using historical information for reporting and analysis.
Instawork Functionality
After a shift a business may rate a worker, add the worker to a roster, mark them okay to return, block them or provide feedback. Instawork also states that feedback personalises future matches according to the business's preferences.